Shipping & Returns
SHIPPING & RETURNS
UPDATE: As of late 2020 shipping services including UPS and the US Postal Service are experience higher than usual volumes and extended delivery times. We will ship your package in a timely manner and are not responsible for shipper delays. If a package is lost or missing we will file a claim, track the package and replace your purchase. When a package is simply delayed we are unable to file a claim. We appreciate your patience and understanding. Please put a note in the comments box on the checkout page if you wish to request a specific shipping method, there may be a slight increase in shipping to accomondate your request.
Your order will always be carefully packaged and shipped to you with care.
We ship via US Postal Service and UPS. At the time we process your order we will determine the best method. When your order ships you will receive a tracking number via email. USPS notices will come from Stamps.com. For UPS shipments you will receive a tracking number directly from UPS.
We do not ship outside the US. We reserve the right to refuse shipment to any freight forwarding services.
You will be charged a flat rate shipping charge based on the order total. Some items such as weights will have a small surcharge added when we ship your order. Those charges are noted in the item description.
Orders from $0 - $99: $5.00
Orders from $100 - $249: $10.00
Orders from $250 - $499: $18.00
Orders from $500 - $1499: $25.00
Orders $1500 & more: $40.00
(Orders to HI, AK, GU, and PR ship US Postal Service Priority Mail and will be charged accordingly.)
For expedited shipping or special shipping instructions please call.
Free Shipping promotions may be limited at the discretion of White Oak Armament, due to excessive weight, bulk order or high value.
Free shipping may not be combined with special offers.
If you are having issues with any item purchased from White Oak Arms please do not hesitate to contact us.
We take returns on new, never used items for 30 days and your purchase price will be refunded. A 15% restocking fee may be charged.
Orders for stock items may be cancelled with no penalty prior to shipping. If your order has already shipped, you will be credited the cost of the item, but not the shipping charges which we have already incurred.
Any special request orders which are canceled are subject to $25 cancelation fee. If work has already begun or parts have been ordered you will be responsible for the entire cost.
Domestic Use Only
White Oak Arms, Inc. intends that the products shipped are for domestic distribution, resale, and use only. Export by any party is expressly restricted by ITAR and the U.S. State Department and Department of Commerce.